Frequently Asked Questions

What will I need to use The Washington Savings Bank Online Banking?

Apply online and select the accounts you want to access. We'll provide you with further information once your application is approved to enable you to sign in and get started. Just go to our Home Page, click on Sign Up and you’re on your way.

Recommended Operating Systems

• Windows 2000
• Windows XP
• Windows Vista
• Macintosh OS X

Online Banking is optimized to use with certified/recommended operating systems. By using a different operating system, you may not be able to take full advantage of all the features within Online Banking.

Recommended Browsers

• Microsoft Internet Explorer
• Netscape
• Mozilla Firefox
• Safari

What does Online Banking cost?

Nothing. Online Banking is free!

What is Online Bill Pay and how much does it cost?

1. Online Bill Pay is a time-saving way to receive and pay bills online. E-Bills are electronic versions of paper invoices and statements you receive. Many companies offer e-billing, and they allow you to see your bills online.
2. There is no charge for Online Bill Payment services for the first 3 months, and thereafter if you pay at least 4 bills each month.

Service	Fee
Personal Online Bill Pay Fees effective 06/06	Online Bill Pay is free for the first three (3) months then $2.95 monthly fee, waived if more than 4 bill payments processed per month.

Is The Washington Savings Bank Online Banking secure?

At The Washington Savings Bank, the security of your account is of vital importance. We take a variety of security measures and use the latest technology to secure your banking sessions including the requirement of a browser that supports 128-bit encryption and SSL3, the use of firewalls, and session timeouts. Also, we do not allow the saving of information to your personal computer unless you deliberately download it.

To read further about security, click here.

What can I do to further protect my account information?

Protect your Password! You should never disclose your password to anyone, including anyone claiming to represent The Washington Savings Bank. Your Password allows you to authenticate to the Online Banking system.

Please remember that The Washington Savings Bank will never ask you personal account information via unsolicited email.